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// the thought box

Ideas, builds & lessons learned

Short reads on technology, business, and personal growth from Frankie Ragan — a working developer, builder, and operator writing from Harrison, Arkansas.

From phone tag to online booking: a tourism business case study
2 min

From phone tag to online booking: a tourism business case study

Explore why transitioning from phone-based bookings to an online booking system is vital for tourism businesses. Unlock efficiency, boost customer satisfaction, and enhance your bottom line.

Why your website is slow and what it is actually costing you
3 min

Why your website is slow and what it is actually costing you

Discover why a slow website is costing your business more than just time, and learn practical steps to optimize speed and boost your bottom line.

How manual invoicing is silently killing your cash flow
2 min

How manual invoicing is silently killing your cash flow

Learn why manual invoicing is quietly draining your business's cash flow and how automation could be the key to financial stability.

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What a good developer handoff looks like
3 min

What a good developer handoff looks like

Discover actionable steps to ensure a smooth developer handoff, reducing project delays and boosting efficiency.

Why your automated emails sound like robots wrote them
2 min

Why your automated emails sound like robots wrote them

Learn why your automated emails sound robotic and how to make them more engaging with personalization and human oversight. Practical insights for small business owners.

How Arkansas contractors are using custom software to win more jobs
2 min

How Arkansas contractors are using custom software to win more jobs

Learn how Arkansas contractors are using custom software to improve bid accuracy, reduce costs, and win more jobs. Discover actionable insights from industry data.

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The client who saved $30k by not building what they originally asked for
3 min

The client who saved $30k by not building what they originally asked for

Learn how one client saved $30k by reevaluating their software needs, focusing on essentials, and embracing agile methods. Practical steps for business owners to apply.

The spreadsheet graveyard: what happens when Excel runs your company
3 min

The spreadsheet graveyard: what happens when Excel runs your company

Explore the risks of letting Excel run your business and discover why custom software might be the smarter choice for sustainable growth.

What happens to your data when your SaaS vendor shuts down
3 min

What happens to your data when your SaaS vendor shuts down

Discover the realities of data safety when a SaaS vendor shuts down. Learn why relying solely on service agreements might not be enough and how to protect your business.